IT – Technical Support Engineer (work at Hightech Park, District 9, HCMC)

Tài Chính Kế Toán - IT

Nơi Làm Việc Hồ Chí Minh

Cấp Bậc Nhân viên

Hình Thức Nhân viên chính thức

Bằng Cấp Đại học

Kinh Nghiệm 2 - 6 Năm

Mức Lương Lương thỏa thuận

Ngành nghề CNTT - Phần mềm, CNTT - Phần cứng / Mạng

Hạn Chót Nhận Hồ Sơ 31/07/2022

Nộp Đơn Bạn chưa sẵn sàng ứng tuyển?

Chia sẻ Facebook Linkedin Lưu việc làm này

Phúc Lợi

Máy tính xách tay
Bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Du lịch nước ngoài
Đồng phục
Thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Chế độ nghỉ phép

Mô Tả Công Việc

Main duty:

Troubleshooting incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement.
Analysing, collaborating and resolving the root causes in problem task.
Overviewing and updating CMDB is accurate and up to date.
Evaluating, presenting and discussing with line manager on Objective and Key Results (OKRs)/KPI method monthly and quarterly.
Working on flexible shift patterns (on called duty or onsite) to deliver 247 IT Managed services, with Customer service mindset, when required
Acting as a team player with other internal departments/teams, on technical views, to offer and convince requester to follow best practice designing and continue improvement solutions.
Assisting and contributing on-going projects if required

Yêu Cầu Công Việc

2. Requirements: Int'l certified or hand-on >= 2 years’ experience providing administrative and technical support to enterprise level clients

1. Cloud technologies, in at least ONE of the below areas

• Private:

(1) VMWare: ESXi, vSphere, vMotion, HA, DRS, FT, SRM…

(2) Microsoft Hyper-V: OS, SCCM…

(3) Other platforms.

• Public:

(1) Int’l provider: Azure, AWS, IBM, Google, Salesforce, Fujitsu…

(2) Local provider: CMC, Viettel, FPT, VNPT…

2. Enterprise level support environments, in at least TWO of the below areas

• Application/System Services

(1) AD, DNS, DHCP, file sharing, print, web and email.

(2) Unified Communications & Collaboration Sys.: PBX, conference and message services.

• OS series: Windows Server, Unix & Linux server.

• Physical devices:

(1) Server Device (non-blade/blade): IBM, Dell, HP, Cisco or other servers with console technologies, such as: IMM, iDRAC, iLO…

(2) End user device: PC, office equipment, mobility device…

• Network

(1) LAN: wired (access switch), wireless (access point) …

(2) WAN: connection (FTTH, leased line), router, VPN…

• Security

(1) Total Visibility: biometric recognition, RADIUS, monitoring, CCTV…

(2) Complete Control: firewall, WAF, antispam, WSUS patching, McAfee, Symantec, TrendMicro, BitLocker, SafeGuard...

3. Benefits:

Competitive income 13th month salary and bonus (if any).
15 annual leaves. - Healthcare for individual and Family - Mobile phone allowance - Company transportation
Working time & location:
High Tech Park, D9, HCM.
From 07h:30 – 16h:00, Mon to Fri.

Job tags: IT – Technical Support Engineer work at Hightech Park District HCMC support helpdesk IT Hardware Troubleshooting VMWare Microsoft Hyper Int’l INTL CMC Viettel FPT VNPT Application/System Services PBX Server Device IMM, iDRAC, iLO LAN WAN

Mọi Người Cũng Xem

Supply Chain Manager

Quản lý chuỗi cung ứng

Bình Dương

Hạn nhận hồ sơ: 24/12/2022
Non-Material AP Manager

Tài Chính Kế Toán - IT

Bình Dương

Hạn nhận hồ sơ: 24/12/2022
Accountant (Fresh)

Tài Chính Kế Toán - IT

Hồ Chí Minh, Bình Dương, Đồng Nai

Hạn nhận hồ sơ: 31/07/2022
Nhân viên nhập liệu Kho/ Warehouse Data Entry

Quản lý chuỗi cung ứng

Bình Dương

Hạn nhận hồ sơ: 15/07/2022

Gia nhập cùng TTi

Kết nối với chúng tôi. Vì sao?

Việc Làm Đang Xem